Top 15 Virtual Assistant (VA) Companies in Singapore

A Comprehensive Guide for Global Employers & Remote-Team Builders

Hiring full-time staff used to be the go-to for scaling a business. Today, with remote work and global clients on the rise, Virtual Assistants (VAs) are stepping in as vital team members. They help businesses run efficiently, access expert skills, and reduce overhead, making growth smoother and smarter.

Singapore has emerged as a leading destination for high-quality VA services, with its strong business infrastructure, English-speaking professional workforce, strategic Asia-Pacific location, and strong regulatory environment. The country consistently ranks among the world’s easiest places to do business according to the World Bank. 

Whether you are a startup scaling rapidly, an enterprise supporting distributed teams, or an international business expanding into Asia, partnering with a reliable VA company in Singapore can unlock growth, speed, and productivity. To guide your decision-making, we’ve compiled a curated list of the Top 15 Virtual Assistant (VA) Companies, each with its own standout strengths.

What is a Virtual Assistant (VA)?

A Virtual Assistant (VA) is a remote professional who provides business support services from any location, typically online. Instead of hiring full-time in-house employees, companies can outsource tasks to VAs on a part-time, full-time, or project basis, depending on their needs.

Virtual Assistants are especially useful for businesses that want to scale quickly, reduce administrative workload, improve productivity, or operate across different time zones without heavy staffing costs.

A VA can work independently or through a VA agency, offering a wide range of skills covering administrative tasks, customer support, marketing, finance, HR coordination, and even technical or industry-specific functions.

Real-world example

A technology startup in Singapore might outsource administrative and scheduling tasks to a VA so that its founders can focus more on product development and investor relations. Meanwhile, an e-commerce brand expanding into Malaysia may hire a VA to manage customer queries, product listings, and order status tracking.

Also Read: Top 15 Business Consulting Firms in Australia

Common Virtual Assistant Services

Below are the typical tasks VAs can handle and examples of how businesses use them:

More detailed example

Imagine a global software company building a remote support team:

• They hire a Customer Support VA in Singapore to manage support tickets during the Asia-Pacific time zone.
  
• They later hire an HR Assistant VA in Malaysia via an Employer of Record (EOR) partner to coordinate onboarding and payroll for new hires in the region.

This blended model enables them to scale faster, reduce labor costs, and operate 24/7 without opening offices in multiple countries.

Why Singapore is a Preferred Hub for Virtual Assistant Outsourcing

Singapore has become one of the most trusted destinations for outsourcing virtual assistants and remote talent management. Its strong business environment, skilled workforce, and strategic location make it a preferred choice for global employers looking to scale efficiently and manage distributed teams.

The table below highlights the key advantages:

Real Example in Practice

Many global companies headquartered in the US or Europe choose Singapore for project management, client communications, and high-level business support, while outsourcing operational or repetitive tasks to neighbouring countries.

For instance:
A global eCommerce brand sets up a remote team structure like:

• Singapore – Virtual Assistant handling customer escalations, logistics coordination, and executive support
  
• Malaysia or the Philippines – Customer support agents and administrative assistants at a lower operational cost

This approach provides:

• High-quality management and oversight
• Excellent communication and customer experience
• Flexible cost control without compromising performance

Why this model is growing rapidly

According to Singapore’s Smart Nation initiatives and workforce transformation roadmap, the country is investing heavily in digital skills, automation, and remote collaboration infrastructure to support modern global work models. (Reference: Singapore Government Smart Nation Initiative — https://www.smartnation.gov.sg)

As businesses continue to expand internationally and embrace remote-first operations, Singapore offers a strong foundation for trust, scalability, and cross-border talent integration.

Also Read: Top 15 HR SaaS Platforms in Australia 

Top 15 Virtual Assistant Companies in Singapore

Below is a curated list of leading Virtual Assistant (VA) providers in Singapore, selected based on service quality, remote-team capabilities, and credibility reflecting insights from industry sources including Clutch and GoodFirms. These organizations are trusted by startups, SMEs, and global companies scaling remote operations.

Each company offers different strengths, from full-service managed VA support to specialized administrative or industry-specific assistance.

1. Athena

Athena delivers premium, executive-level virtual assistants trained in operations, workflow optimization, and strategic support, making it ideal for founders and senior leaders who need high-performance assistance.

Key Services

• Executive assistant support
  
• Scheduling, inbox, and calendar management
• Research, reporting & documentation
• Project coordination

Ideal For
CEOs, founders, and senior executives seeking world-class EA support.

2. Zirtual

Zirtual provides dedicated U.S.-based executive assistants trained to support confidential, high-level business operations.

Key Services

• Email and schedule management
• Research & meeting preparation
• Project and administrative coordination
  

Ideal For
Executives, consultants, and business owners requiring structured, reliable EA support.

3. Wing Assistant

Wing offers full-time, managed virtual assistants who support business operations, customer service, and sales workflows with a subscription-based model.

Key Services

• Administrative support
• CRM and sales operations
• Customer service & e-commerce support
  

Ideal For
Growing SMEs and scaling organisations needing long-term operational support.

4. Boldly Remote Staffing

Boldly specializes in premium fractional executive assistants and project coordinators, offering flexible contracts for high-level business support.

Key Services

• Executive assistance
• HR coordination & project management
• Client communication and team support

Ideal For
Enterprises and leaders seeking professional, vetted support.

5. Virtudesk

Virtudesk provides virtual assistants with strong expertise in real estate operations, marketing workflows, and back-office coordination.

Key Services

• Real estate transaction support
• Customer service
• Marketing and social media admin
  

Ideal For
Real estate firms and service-based companies.

6. CrewBloom

CrewBloom connects companies with remote talent in customer service, sales, and administrative roles through a fully managed recruitment and onboarding process.

Key Services

• Customer support teams
• Lead generation & SDR support
• Administrative and back-office roles
  

Ideal For
Remote-first companies and fast-scaling teams.

7. MyOutDesk

MyOutDesk provides operational and administrative support staff with a strong focus on real estate, logistics, and back-office processes.

Key Services

• Appointment setting
• Sales coordination
• Transaction and process support

Ideal For
Real estate, logistics, and operations-driven organizations.

8. VA Platinum

VA Platinum delivers virtual assistants from the Philippines with structured performance management, primarily serving Australia–New Zealand businesses.

Key Services

• Executive & administrative support
• Digital marketing assistance
• Industry-specific support

Ideal For
ANZ companies outsourcing operations cost-effectively.

9. Six Eleven Global Services

Six Eleven offers trained virtual assistants and customer support teams specializing in call handling, helpdesk operations, and outbound outreach.

Key Services

• Customer service (phone, email, chat)
• Lead generation
• Back-office admin
  

Ideal For
Companies building customer experience or contact center operations.

10. Singapore Virtual Assistants

A local Singapore-based VA provider offering personal and business administration support for entrepreneurs and small companies.

Key Services

• Calendar and inbox management
• Travel coordination
• Personal and business admin

Ideal For
Entrepreneurs, independent consultants, and SME owners.

11. Other People’s Money (OPM Singapore)

OPM specializes in administrative and financial assistance, helping lean teams outsource internal finance workflows.

Key Services

• Invoice processing
• Expense management
• Administrative workflow support
  

Ideal For
Startups and finance teams operating with lean internal headcount.

12. TaskBullet

TaskBullet’s credit-based hiring model allows businesses to flexibly purchase support hours without long-term commitment.

Key Services

• Data entry and admin
• CRM management
• Research and documentation
  

Ideal For
Teams with fluctuating workloads.

13. VAFLIX

VAFLIX focuses on communication-heavy support roles plus specialized media and podcast support.

Key Services

• Call center services
• Scheduling and admin
• Podcast/audio production assistance
  

Ideal For
Companies managing large caller volumes or running content-heavy operations.

14. Upwork Talent Marketplace (Singapore Segment)

Upwork provides access to freelance virtual assistants and specialists for short-term or ongoing administrative support.

Key Services

• Administrative assistants
• Research and customer support
• Project-based VAs
  

Ideal For
Companies needing flexible, on-demand talent.

15. Fiverr Pro

Fiverr Pro connects businesses with vetted, high-skill virtual assistants for task-based and project-driven work.

Key Services

• Data entry & document prep
• CRM updates & research
• Content scheduling & admin tasks
  

Ideal For
Teams requiring fast turnaround and specialized task execution.

Quick Comparison Table

How to Choose a VA Company: Selection Checklist

Selecting the right Virtual Assistant (VA) company is crucial to ensure your business operations run smoothly, efficiently, and securely. Below are key evaluation points with practical guidance and examples to help you make the right choice.

1. Industry Experience

A VA company’s expertise in your industry can significantly impact the quality of support you receive. Look for companies that showcase case studies, client testimonials, and project portfolios.

Example:
If you are an e-commerce business, a VA provider with experience managing online stores can assist with order processing, inventory tracking, and customer queries efficiently. A company like Wing Assistant or Virtudesk often highlights e-commerce and real estate-specific VA services.

Also Read: Top 20 EOR Services in Australia

2. Data Security

Your business data is sensitive and must be handled securely. Check if the VA provider complies with recognized data privacy standards such as GDPR (General Data Protection Regulation) or PDPA (Personal Data Protection Act in Singapore).

Example:
A VA handling customer information for a SaaS company should use encrypted systems and secure cloud storage to prevent data breaches. Always ask for their data protection policy or ISO certifications if applicable.

3. Replacement & Support Policy

Even the best VAs may occasionally be unavailable. Ensure the provider offers a clear replacement or backup VA policy to maintain continuity.

Example:
Companies like Wing Assistant provide backup VAs or a temporary replacement if your primary assistant is sick or on leave, so your operations remain uninterrupted.

4. Pricing Transparency

Understand exactly how the VA company charges for services. Look for clarity on flat rates, hourly fees, subscription packages, or credit-based systems. Hidden charges or complex pricing models can lead to budgeting issues.

Example:
A company like TaskBullet uses a credit-based system where each task consumes a set number of credits. Compare this with hourly-based companies to choose what aligns with your workflow and budget.

5. Time Zone Fit

A VA company’s location and time zone can impact responsiveness. Ensure the provider can support your business hours and deadlines without delays.

Example:
Global companies often hire Singapore-based VAs for APAC clients because Singapore’s GMT+8 time zone aligns well with markets in Hong Kong, Malaysia, and even Europe when needed for early-morning or late-night client interactions.

6. Technology and Tools

Check which collaboration and project management tools the VA company uses, such as Slack, HubSpot, Zendesk, Trello, or Asana. Compatibility with your systems ensures seamless communication and workflow management.

Example:
If your team uses Salesforce for CRM, hiring a VA experienced with Salesforce ensures they can update records, run reports, and manage leads without additional training. Similarly, VAs familiar with Xero or QuickBooks can handle bookkeeping efficiently.

Tips for Selecting the Right VA Company

• Ask for trial periods or sample tasks to evaluate capabilities.
  
• Ensure cultural and language compatibility, especially if client-facing tasks are involved.
  
• Confirm the provider’s escalation and communication process to handle urgent issues.
  
• Consider scalability, so the VA provider can accommodate your business growth.

Also Read: Top 15 Recruitment Agencies in Australia

Virtual Assistant Costs in Singapore vs Malaysia: What Global Employers Should Know

Hiring a Virtual Assistant (VA) in Singapore can provide reliable, high-quality support for your business. However, understanding the costs and comparing alternatives, like Malaysia, can help global employers optimize budgets without compromising service quality.

Example and Insights

Many global companies hire management teams in Singapore while outsourcing operational roles to Malaysia. This setup allows:

• Quality oversight from Singapore
• Cost savings of 40–60% on equivalent VA roles in Malaysia
• Time zone alignment (GMT+8), ensuring seamless real-time collaboration

Practical Example:
A customer support VA in Singapore costing USD 1,500/month could be hired in Malaysia for around USD 900/month through a compliant EOR solution. Companies retain service quality while optimizing operational costs.

Why Costs Differ

• Skill Level & Specialization: Roles in finance, HR, or IT are higher-paid due to expertise and regulatory requirements.
  
• Work Scope: Full-time dedicated VAs cost more than part-time or task-based assistants.
  
• Operational Overheads: Singapore-based VAs include benefits and local compliance costs, while Malaysian EOR solutions handle payroll and HR efficiently at lower cost.

Also Read: QA Tester Salary Guide 2025

Alternative Solution: Hire Malaysian Remote Employees via FastLaneRecruit EOR

For companies aiming to expand remotely in Asia while optimizing operational costs, FastLaneRecruit’s Employer of Record (EOR) service provides a strategic and fully compliant solution for hiring employees in Malaysia. Unlike hiring a Virtual Assistant (VA) for specific tasks, the EOR model allows you to employ full-time remote staff in Malaysia without the need to set up a local entity. This approach combines flexibility, compliance, and access to skilled talent for your business.

Benefits of FastLaneRecruit EOR

With FastLaneRecruit, global employers can:

• Hire remote employees in Malaysia easily: Onboard professionals in finance, marketing, IT, HR, and other specialized roles without establishing a local company.
  
• Ensure full compliance: All employment contracts, payroll, taxes, and benefits follow Malaysian labour laws, reducing legal and administrative risks.
  
• Simplify HR management: FastLaneRecruit handles payroll processing, tax filings, statutory contributions, and onboarding from a single platform.
  
• Scale teams quickly and cost-effectively: Access pre-vetted talent pools, allowing you to expand your team rapidly while keeping costs 40–60% lower than Singapore-based hires.

Example:
A SaaS company looking to expand its support operations in APAC can hire a full-time customer support specialist in Malaysia via FastLaneRecruit EOR for around USD 900/month, compared to USD 1,500/month for an equivalent Singapore-based VA. This ensures high-quality service, local compliance, and significant cost savings.

Why Choose EOR Instead of a Virtual Assistant?

When to Consider FastLaneRecruit EOR

• Expanding your business into Asia and need local employees without opening a legal entity
• Building a remote team in Malaysia for operations, customer support, or specialized roles
• Seeking a cost-efficient solution for high-quality talent with full compliance
• Wanting to avoid administrative overheads like payroll, benefits, and legal compliance

Conclusion

Outsourcing to Virtual Assistant companies in Singapore is a powerful growth strategy for businesses scaling globally. With strong infrastructure, skilled workforce, and high governance standards, Singapore remains a premium outsourcing destination.

However, organizations prioritizing long-term talent development and optimized cost models may consider combining VA services with remote hiring through EOR in regions such as Malaysia, creating balanced, scalable operational structures.

The right decision depends on needs, strategy, and growth stage. Use the selection checklist above to evaluate providers carefully and consider EOR as a strategic extension beyond short-term VA support.

Looking to expand into Asia or build a high-performing remote team? With FastLaneRecruit’s EOR service, you can hire skilled offshore Malaysian employees quickly, compliantly, and cost-effectively without setting up a local entity.

Take control of your global growth today. Contact FastLaneRecruit and start building your remote team the smart way.