1. Introduction
This Privacy Policy explains how AGENSI PEKERJAAN FASTLANE STAFF SOLUTION SDN. BHD. (Company No.: 202301051410 (1545324-X)) (“FastLaneRecruit”) collects, uses, discloses, and safeguards your Personal Data in accordance with the Personal Data Protection Act 2010 of Malaysia (PDPA).
We are committed to protecting your personal data and ensuring transparency in how your information is processed when you use our website, platform, products, and services.
By interacting with us, submitting information, or using our services, you acknowledge that you have read and understood this Privacy Policy.
We may update this Policy from time to time. The latest version will be posted on our website at fastlanerecruit.com.
2. Your Consent
By providing your Personal Data to us, you consent to the processing of your Personal Data in accordance with this Privacy Policy and the PDPA.
If you provide Personal Data of third parties, you confirm that you have obtained their consent for us to process their information.
The provision of your Personal Data is voluntary. However, failure to provide required information may result in our inability to provide services to you.
3. Definitions
For purposes of this Policy:
- “Personal Data” means any information that identifies or relates to you, including but not limited to name, identification number, contact details, employment details, and any other information defined under the Malaysia PDPA.
- “Sensitive Personal Data” refers to information relating to health, religious beliefs, commission or alleged commission of an offence, or any other category defined under PDPA.
- “Platform” means our website, digital platforms, and any online services operated by us.
- “Services” means recruitment, staffing, HR solutions, consultancy, and any other services we offer.
- “You/Your” refers to any individual who provides Personal Data to us.
4. What Personal Data We Collect
Depending on your interaction with us, we may collect the following categories of Personal Data:
4.1 Contact Information
Name, address, email address, phone number.
4.2 Identification Information
IC number, passport details, nationality, date of birth, gender.
4.3 Employment & Professional Information
Employment history, education, CV/resume information, references, skills, certifications.
4.4 Financial Information
Bank account details, billing information (only where relevant for service, payroll or payment purposes).
4.5 Technical & Usage Data
IP address, browser type, cookies, login details, device information.
4.6 Client or Candidate Information
Information provided for recruitment, job applications, interviews, assessments, or HR-related services.
4.7 Sensitive Personal Data
Only where required and permitted under the PDPA, such as medical information or criminal background checks for employment purposes.
4.8 Any Other Data
Any additional information required for providing our services or complying with legal obligations.
5. How We Collect Personal Data
We collect Personal Data through:
- Direct interactions (in person, phone, email, WhatsApp, online forms)
- Job applications submitted to us or through third-party platforms
- Information provided by clients, employers, or authorized representatives
- Publicly available sources (e.g., LinkedIn, job portals)
- Cookies, website analytics, and tracking technologies
- Recruitment events, marketing activities, and surveys
6. How We Use Your Personal Data
We process Personal Data for purposes including:
6.1 Recruitment & Employment Services
- Candidate registration and profile creation
- Matching candidates to job opportunities
- Communicating with candidates and clients
- Background checks or identity verification
6.2 Service Delivery
- Managing customer relationships
- Processing service requests
- Payment processing and billing
6.3 Legal & Regulatory Compliance
- Meeting PDPA requirements
- Responding to lawful requests from authorities
- Maintaining records and audit compliance
6.4 Business Administration
- Internal operations, reporting, risk management
- Improving our services and user experience
6.5 Marketing (if applicable and with consent)
- Sending updates, promotional materials, and newsletters
- Conducting surveys or market research
We will obtain your consent if we need to use your Personal Data for new or additional purposes not disclosed above.
7. Disclosure of Personal Data
We may disclose Personal Data to:
7.1 Clients and Employers
For job placement, recruitment activities, or HR services.
7.2 Third-Party Service Providers
For services such as:
- IT support
- Background screening
- Payment processing
- Cloud hosting and storage
7.3 Our Authorised Personnel
Employees, contractors, consultants who require the information to perform their duties.
7.4 Business Partners
Only where necessary to deliver our services to you.
7.5 Legal and Regulatory Authorities
Where required by law, such as:
- Ministry of Human Resources
- Immigration authorities
- Law enforcement
7.6 Business Transfers
In the event of a merger, acquisition, or corporate restructuring.
We do not sell or rent your Personal Data to third parties.
8. Cross-Border Data Transfers
Where necessary, we may transfer Personal Data outside Malaysia.
Such transfers will be conducted in compliance with PDPA requirements, including ensuring that the receiving party provides a level of protection comparable to PDPA standards.
9. Your Rights Under the PDPA
You have the right to:
- Access your Personal Data
- Correct inaccurate or incomplete data
- Withdraw consent
- Restrict processing (as permitted)
- Object to direct marketing
- Request for clarification on how your data is used
Requests may be subject to minimal administrative fees as allowed by law.
10. Data Security
We take reasonable organizational, physical, and technical measures to safeguard Personal Data from:
- loss
- misuse
- unauthorized access
- disclosure
- alteration
- destruction
However, no data transmission over the internet is completely secure. You acknowledge this inherent risk.
11. Data Retention
We retain Personal Data only for:
- as long as necessary to fulfil the purposes stated,
- any retention period required under Malaysian law, or
- to resolve disputes and enforce agreements.
Data no longer required will be securely disposed of.
12. Direct Marketing
We may send marketing or promotional materials only with your consent.
You may opt out at any time by contacting us.
13. Third-Party Websites
Our website or communications may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites.
14. Contact Us
For inquiries or requests regarding your Personal Data:
Data Protection Officer
AGENSI PEKERJAAN FASTLANE STAFF SOLUTION SDN. BHD.
Email: hello@fastlanerecruit.com
15. Amendments
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on our website. By continuing to use our services, you acknowledge and accept the updated Policy.
