Top 40 BPO Companies in the Philippines

The Business Process Outsourcing (BPO) sector continues to be a cornerstone of economic growth in the Philippines. With over 1.2 million professionals employed and contributing more than 11% to the nation’s GDP, the Philippines remains a global outsourcing powerhouse in 2025. Whether you’re a startup looking for virtual assistants or an enterprise scaling customer support, this list of the top 40 BPO companies in the Philippines provides a trusted starting point.

But as global demand for skilled, cost-efficient talent rises, companies are looking beyond the Philippines to diversify operations, which will be discussed further in this blog.

Top 40 BPO Companies In The Philippines

1. Booth & Partners

Booth & Partners is a U.S.-owned staffing and managed services provider, delivering customized outsourcing solutions. They focus on delivering top-tier professionals precisely matched to each client’s needs. Their value proposition centers around helping businesses achieve up to 70% in operational savings, gain access to elite talent, and benefit from highly adaptable service models tailored to scale with growth.

2. Remote Employee

Remote Employee is a Western-owned outsourcing company with a combined 50+ years of global business and staffing expertise. They support enterprises of all sizes in optimizing operations by transforming how they hire offshore talent. Their mission is to empower businesses small or large with direct access to the international workforce, enabling rapid growth and scalability through efficient hiring models.

3. SixEleven

Based in Davao City, SixEleven Global Services has been operating since 2005. With over 1,500 workstations, it provides customer support and business services across diverse sectors.The company is known for its specialization in voice-based and customer service solutions, while also offering a wide range of support functions to meet general business needs.

4. Acquire Intelligence

Formerly Acquire BPO, Acquire Intelligence is a BPO and call center services firm headquartered in Melbourne, Australia. Since 2005, they’ve delivered scalable outsourcing and back-office solutions to global enterprises. Recognized for its flexible and innovative approach, Acquire is an award-winning partner for companies looking to streamline customer experience and operational efficiency.

5. Cloudstaff

Cloudstaff delivers modern outsourcing solutions through a tech-enabled platform that supports round-the-clock operations for businesses of any size or sector. Leveraging smart tools and skilled offshore teams, Cloudstaff helps companies delegate daily tasks and long-term projects, while ensuring consistent productivity and quality delivery.

6. ConnectOS

ConnectOS is a premier outsourcing partner headquartered in Metro Manila, serving both startups and multinational enterprises. The company operates eight facilities across the Philippines. It is renowned as a trusted employer and innovation leader, ConnectOS prioritizes workplace safety, data security, and best-in-class IT infrastructure, all validated by global standards.

7. Clark Staff

Clark Staff is a U.S.-based remote staffing company that has been serving global clients since 2003. Its mission is to democratize access to professional resources that were once exclusive to large corporations. With over 60 years of combined leadership experience, Clark Staff helps companies set up and manage remote teams, offering full-scale operational support across industries.

8. Doxa Talent

Launched in 2020, DOXA Talent supports SMBs with access to skilled offshore and nearshore professionals. More than a traditional BPO, DOXA stands out for its mission-driven approach. Their model of Conscious Outsourcing® ensures that both businesses and global communities benefit through ethical hiring practices and meaningful employment opportunities.

9. Connext Global Solutions

Connext is a specialized BPO service provider delivering high-quality staffing for back-office operations. Since its founding in 2014, the firm has helped companies scale affordably. By building custom remote teams and leveraging cloud-based workflows, Connext delivers seamless integration and performance across core functions.

10. Sourcefit

Manila-based Sourcefit offers tailored offshore staffing solutions. Established in 2006, it initially partnered with Fortune 500 telecom clients to deliver content moderation and process consulting services. Today, Sourcefit’s wide service portfolio includes digital marketing (SEO, PPC), customer support, telesales, and social media management built on scalable frameworks.

11. Boomering

Boomering Inc. is a dynamic BPO and offshoring firm delivering tailored workforce solutions to global clients. Known for its agility, Boomering helps businesses scale efficiently by assembling high-performance teams and minimizing operational costs. With a diverse team of 51–200 professionals, Boomering fosters innovation and teamwork to drive business success.

12. Outsourced

Outsourced is a top-tier BPO firm in the Philippines offering full-time remote staffing solutions to global companies of all sizes. Known for its high-caliber offshore professionals, Outsourced provides flexible staffing models that deliver consistent value and exceed performance expectations.

13. VirtualStaff.ph

VirtualStaff.ph operates as the Philippines’ largest direct-hire outsourcing platform, offering access to over one million pre-screened professionals. This all-in-one platform simplifies compliant hiring, onboarding, and team management, making it a go-to for SMBs looking to build efficient offshore teams.

14. Outsourced Global

Founded by Australian entrepreneur Mike Larcher, Outsourced Global is an ISO-certified offshore staffing company known for recruiting the top 5% of global talent. With a focus on long-term success, the company offers a premium staffing experience backed by over two decades of industry expertise.

15. 123Employee

Since 2006, 123Employee has specialized in helping small and medium-sized businesses with BPO services such as software development, web design, and digital marketing. This U.S.-owned firm blends affordability with reliability for companies seeking robust remote support.

16. Accenture

Accenture is a global powerhouse in technology, consulting, and outsourcing, with 45,000 staff based in the Philippines alone. With 22 delivery centers nationwide, Accenture delivers cutting-edge solutions across industries and is consistently ranked as a top global IT services firm.

17. Teleperformance

Founded in 1996, Teleperformance Philippines is part of a global network serving 83 countries. With strong capabilities in customer experience, back-office, and digital solutions, it supports sectors such as healthcare, fintech, retail, and utilities.

18. Concentrix

Concentrix is a global business services company offering end-to-end solutions in customer engagement and digital transformation. With presence in the Philippines and other key global markets, it delivers services in marketing, IT, and business process management.

19. Wipro

Wipro is a global IT and consulting giant delivering BPO services across six continents. Known for integrating advanced technologies like AI, analytics, and automation, Wipro serves over 10,000 clients while upholding sustainability and innovation.

20. Capgemini

Capgemini is a global consulting and technology services leader with a network of 400+ offices worldwide. The company provides tailored digital and IT outsourcing services across diverse industries, driving business agility and innovation.

21. Cognizant

Cognizant helps businesses modernize their tech, operations, and business models. With a consultative, industry-specific approach, it ranks on the Fortune 500 and is widely respected for driving customer-centric digital transformations.

22. HCL Technologies

HCL Technologies is a global IT services leader providing digital, engineering, and cloud solutions. With 219,000+ employees and 210 delivery centers, HCL supports thousands of enterprises worldwide in scaling their digital infrastructure.

23. Infosys

Infosys BPM, the BPO arm of Infosys Ltd., offers end-to-end business process management services to clients worldwide. Operating in 18+ countries, it helps enterprises enhance efficiency through automation, reengineering, and intelligent operations.

24. CGI

Established in 1976, CGI is a Canadian-founded global outsourcing company offering business consulting, IT, and BPO services. With a strong foothold in the Philippines, CGI delivers digital transformation through scalable and secure solutions.

25. Tech Mahindra

Tech Mahindra delivers next-generation BPO and IT services to clients worldwide. Headquartered in India, it blends customer-centric innovation with technology-led solutions across telecom, healthcare, retail, and financial services sectors.

26. Indra

Based in Madrid, Spain, Indra is a global consultancy and technology firm that provides strategic BPO solutions. Since 1993, Indra has delivered ethical, transparent, and reliable outsourcing services across finance, defense, and public sector industries.

27. Hexaware

Hexaware enables digital transformation through a unique blend of human intelligence and technology. With over 5,000 staff worldwide, the company offers IT, automation, and customer experience solutions across a growing global footprint.

28. CSG Inbound Communication

CSG is an innovation-driven BPO and technology provider headquartered in Colorado. Known for its partnerships with top global brands, CSG delivers advanced customer engagement and business process services.

29. Teletech (TTEC)

TTEC, formerly known as TeleTech, has over four decades of expertise in digital CX, tech platforms, and consulting. The firm enhances customer satisfaction and operational efficiency for clients in various industries.

30. Genpact

Genpact is a globally recognized BPO and IT firm with over 10,000 employees and a proprietary AI platform, Genpact Cora. It specializes in reimagining business operations through data, technology, and design thinking.

31. EXL Service

With more than two decades of experience, EXL Service is a trusted partner for data-intensive sectors like insurance, finance, and healthcare. It leverages analytics and digital tools to enable smarter, faster decision-making.

32. TDCX

Headquartered in Singapore, TDCX provides high-performance digital CX services. It partners with disruptive and leading brands to scale customer acquisition, engagement, and online trust management globally.

33. Capita

Capita, founded in 1984, connects businesses, governments, and citizens through its long-standing BPO and digital services. Its tailored solutions improve productivity, service delivery, and digital transformation outcomes.

34. TaskUs

TaskUs is a tech-forward BPO company known for humanizing digital transformation. It combines data, innovation, and creativity to deliver exceptional customer and operational outcomes.

35. WNS

WNS Global Services Philippines is part of WNS Holdings, a BPM pioneer founded in 1996. Notably, it was among the first BPO firms listed on the NYSE. It offers strategic solutions in finance, healthcare, logistics, and more.

36. Neusoft

Neusoft is a Chinese IT solutions provider offering digital transformation services in healthcare, finance, smart cities, and more. Established in 1991, it brings software, integration, and innovation together under one roof.

37. SS&C Technologies

Founded in 1986, SS&C Technologies is a global leader in investment services and financial software. Headquartered in the U.S., the company provides infrastructure to hedge funds, asset managers, and private equity firms worldwide.

38. Five9

Five9 is a cloud contact center solution and BPO firm that blends technology with customer engagement excellence. With over 1,800 employees, Five9 helps businesses manage long- and short-term customer support needs with precision.

39. Crowe

Crowe is a globally recognized accounting and technology firm with over 80 years of experience. It specializes in streamlining financial operations for companies of all sizes and has a strong presence in public and private sectors.

40. DXC

DXC Technology is a Fortune 500 IT and BPO service provider known for its mission-critical digital services. Based in Virginia, DXC helps businesses modernize and scale with solutions across cloud, analytics, and enterprise applications.

Read: Globalization Benefits and Challenges

Why Companies Are Expanding BPO Teams Beyond the Philippines

While the Philippines remains a global leader in business process outsourcing, more companies are now diversifying their outsourcing footprint by exploring complementary destinations. This shift is driven by several strategic factors:

• Reducing Concentration Risk
  Relying solely on a single country for outsourcing exposes businesses to risks tied to economic shifts, political changes, or infrastructure disruptions. Diversifying across multiple locations helps companies strengthen operational resilience and business continuity.
  
• Rising Costs in Key Metro Areas
  As demand continues to surge, top outsourcing hubs in the Philippines, such as Metro Manila and Ceb,u are experiencing increasing wage pressure and competition for skilled workers. This makes it harder for companies to maintain cost advantages at scale.
  
• Need for Specialized Talent
  Companies are seeking more than just customer support, they want access to highly skilled professionals in areas like software development, financial services, data analytics, digital marketing, and content creation. Some of this specialized talent may be more readily available or cost-effective in other regions.
  
• Regional Synergy and Time Zone Advantages
  Southeast Asian markets like Malaysia offer a similar cultural and business environment to the Philippines, along with shared time zones that ensure real-time collaboration with regional headquarters and global clients.

As outsourcing becomes a more strategic pillar of business growth, companies are looking beyond a single-country model. Malaysia, in particular, is gaining momentum as a complementary and future-forward outsourcing destination to help businesses access fresh talent, stabilize costs, and strengthen global delivery capabilities.

Read: Why Do Companies Choose to Outsource?

Why Malaysia Is Emerging as a BPO Talent Hotspot

Malaysia is rapidly gaining attention as a high-potential BPO destination, especially for companies seeking diversification, bilingual talent, and cost-effective operations. Here’s why:

• Multilingual workforce proficient in English, Mandarin, and Bahasa
• Competitive salaries, often 30–60% lower than developed markets
• Robust digital infrastructure and government incentives
• Highly educated talent pool with strengths in finance, IT, and admin roles
• Cultural alignment and time zone overlap with APAC and Western region

BPO functions like virtual assistance, customer support, executive admin, digital marketing, and sales development are thriving in Malaysia, making it an ideal complement or alternative to the Philippines.

Read: Hiring Malaysian Talent: Employer of Record Malaysia Guide

How FastLaneRecruit Helps You Build Offshore Teams in Malaysia

At FastLaneRecruit, we specialize in helping global businesses, especially from Hong Kong, Singapore, Australia, and the US build cost-effective, high-performing offshore teams in Malaysia.We recruit and onboard top-tier professionals across functions like executive admin, sales, digital marketing, and customer support. We handle payroll, contracts, and compliance so you stay focused on growth. Whether you need 1 or 50 staff, we scale teams aligned to your goals and workflows. Contact FastLaneRecruit today to start building your offshore team in Malaysia.